Shipping policy

SHIPPING POLICY

ORDER PROCESSING

ONEKLYK products are made to order. Orders are generally produced and prepared for shipment within 3 to 7 business days. Business days do not include weekends or U.S. federal holidays.

During periods of high demand, processing may take longer. If a significant delay occurs, we will contact you using the email address provided with your order.

SHIPPING DESTINATIONS

We currently ship only within the United States. Available shipping methods, delivery estimates, and shipping charges will be displayed at checkout.

DELIVERY TIMES

Delivery times begin after the order has been produced and transferred to the shipping carrier. Carrier delivery estimates are not guaranteed and may be affected by weather, holidays, service interruptions, or other circumstances beyond our control.

ORDER TRACKING

When your order ships, you will receive a confirmation email containing tracking information, when available. Please allow up to 48 hours for the carrier’s tracking system to update.

SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address.     If you notice an error, contact us immediately at contact@oneklyk.com. We cannot guarantee that an address can be changed after an order has entered production or has been shipped.

LOST, DELAYED, OR DAMAGED PACKAGES

If your package appears lost, is significantly delayed, or arrives damaged, please contact us at contact@oneklyk.com with your order number and relevant photographs when applicable. We will review the situation and assist you with the next steps.

ONEKLYK is not responsible for packages marked as delivered by the carrier that are lost or stolen after delivery. Customers should contact the carrier and check with household members or neighbors before contacting us.

CONTACT

For questions about shipping, please contact us at:

ONEKLYK
Jacksonville, Florida, United States
contact@oneklyk.com